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The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments – Karen Martin, Mike Osterling
Non-fiction / 24th April 2020

Introduction The Kaizen Event Planner is a book about continuous improvement in the work environment using Kaizen and Lean principles. This book provides a practical guide for planning and executing Kaizen Events in non-manufacturing settings and conducting follow-up to sustain the changes. I have some fundamental knowledge about Kaizen and Lean, but I would like to improve my knowledge on the process. Authors Karen Martin is a consultant specialising in applying Lean principles and tools in office, service, and technical environments. The author is the president of TKMG. She started her career as a scientist and became the Director of Quality Improvement for a large healthcare organisation. Later, she also served as the Director of the Institute for Quality and Productivity at San Diego State University. She is also an instructor for the University of California, San Diego’s Lean Enterprise program and an Industry Advisor for the University of San Diego’s Industrial and Systems Engineering program. She has also authored a few books on the these principles. Mike Osterling is the president of Osterling Consulting. He specialises in deploying Lean Management systems in manufacturing and non-manufacturing environments. He was a Lean Manufacturing Manager in Square D Company before consulting. The…