Introduction Why The Spirit of Kaizen? As I found another book of the author to be helpful, I decided to see what he offers in the business field. Furthermore, I would like to find ways to improve workplace and my leadership skill. Author I have written about the author in another article. You can refer to it here. Contents The Spirit of Kaizen contains 8 chapters and an appendix. The chapters are 1) A Swift Introduction to Kaizen, 2) Boost Morale, 3) Cut Costs, 4) Improve Quality, 5) Develop New Products and Services, 6) Increase Sales, 7) Reduce Health-Care Expenses, and 8) When Small Steps Are Too Hard: What to Do. The appendix is Reflections on Kaizen and contains quotes of famous people about small improvements work. Review The author mentions that there are two ways to improvement: innovation and kaizen. What are the difference between these two techniques? Innovation requires a radical change, immediate rethink of the status quo while kaizen asks for small, doable steps toward improvement. By taking small steps, we will be able to bypass the amygdala and the associated fight-or-flight response. That is the reason why it is easier to take action with kaizen than…
